At Pace Car Rental, transparency and customer awareness are important to us. Before hiring a vehicle, customers should understand the key rental policies, waiver conditions, and liability rules that apply to vehicle rentals in South Africa.
The information below highlights important rental facts and standard car hire policies that may affect your booking. These guidelines align with industry practices within the South African car rental industry.
For full rental terms, conditions, and detailed waiver options, please visit the Pace Car Rental Terms and Conditions page.
Please note that all Pace Car Rental vehicles are equipped with comprehensive driver behaviour monitoring software and vehicle tracking technology.
Traffic Fines
Drivers are responsible for all traffic violations that occur during the rental period.
The following administration fees apply when fines are redirected to the renter:
• Traffic fine redirection fee: R350 per fine
• Warning administration fee: R50 per warning
Double Liability Conditions
In certain situations, double liability may apply. This means the renter may be responsible for a higher excess amount in the event of damage or loss.
This condition does not apply to insurance replacement rentals.
Double liability may apply in the following situations:
• Theft where the vehicle was parked on a public street
• All single-vehicle accidents
• Damage occurring under poor driving conditions such as adverse weather, gravel roads, potholes, or unsafe road conditions
Situations Where Waiver Cover Does Not Apply
Your damage or theft waiver cover may become void under the following circumstances:
• Driving faster than 60 km/h on gravel roads
• Driving under the influence of alcohol or drugs that impair driving ability
• Undercarriage damage caused by improper driving conditions
• Failing to obey the rules of the road. Tracking and telematics reports may be used in accident investigations
• Failing to report an accident to Pace Car Rental and the police within 24 hours
• Failing to report vehicle theft to Pace Car Rental within one hour of becoming aware of the theft
• Rental extensions not paid in advance, which results in suspension of waiver cover
• An unauthorised driver operating the vehicle
• Failure to obtain full and accurate third-party details after an accident
Under Pace Car Rental’s Pay As You Go billing system, rental and mileage charges are billed based on actual usage. Advance payment is required to maintain waiver cover.
An overdue surcharge of R100 per day may apply. If the matter is handed to the risk department, a R610 administration fee will be charged.
Additional Drivers
Additional drivers may be added to your rental agreement if required.
• Additional driver fee: R400 per driver
Optional Waiver Cover Options
Pace Car Rental offers additional waiver options that can reduce your financial liability during a rental.
Available waiver options include:
• Windscreen and tyre waiver
• Full cover waiver
• Minor scratch and dent waiver
• Hail damage waiver
Please speak to a Pace Car Rental agent for more information about these additional waiver options.
- Frequently Asked Questions About Car Rental Policies
- Who pays traffic fines in a rental car?
The renter is responsible for any traffic fines incurred during the rental period. Pace Car Rental charges an administration fee of R350 per redirected fine and R50 per warning.
- What is double liability in car rental?
Double liability means the renter may be responsible for a higher excess amount in certain situations. This may apply to single vehicle accidents, theft when the vehicle is parked on a public street, or damage caused by unsafe driving conditions.
- When does waiver cover become void?
Waiver cover may become void if the driver is under the influence of alcohol or drugs, drives faster than 60 km/h on gravel roads, fails to report accidents within 24 hours, allows an unauthorised driver to operate the vehicle, or fails to report theft within one hour.
- Can I add an additional driver to my rental car?
Yes. Additional drivers can be added to the rental agreement for a fee of R400 per driver, provided they meet the licence and identification requirements.
- What additional waiver cover options are available?
Pace Car Rental offers additional waiver options including windscreen and tyre waiver, full cover waiver, minor scratch and dent waiver, and hail damage waiver to help reduce liability during a rental.
- What happens if I do not pay for a rental extension?
If a rental extension is not paid in advance, waiver cover may be suspended. An overdue surcharge of R100 per day may apply and a R610 administration fee may be charged if the matter is handed to the risk department.
- Who pays traffic fines in a rental car?